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FAQ

Instructions to download a Pixieset gallery:

 

STEP 1: Open your Pixieset Gallery.

STEP 2: Click on the DOWNLOAD icon shown top right of the Gallery View  (looks like a downward pointing arrow)

STEP 3: Enter your email address and/or download pin where prompted.

STEP 4: Confirm the set or individual photo you wish to download along with the download size and location.

Turn around times:

Photo: 24 hrs 

Video: 24-48 hrs

Matterport: 24 hrs

Floor plans: 24 hrs, add a day for Matterport floor plans.

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